Course fees
Course fees are exempt from VAT. Payment is required in full at enrolment, unless you are paying by instalments by direct debit. You can pay by credit or debit card, cash, cheque or direct debit (conditions apply) Cheques must be payable to Somerset County Council. Cash must NOT be sent in the post.
You may be entitled to a reduction in tuition fees if you meet specific qualification criteria or are in receipt of benefits. Please enquire at time of enrolment.
If the cost of the course is over £100 and runs for more than one term you are entitled to pay by direct debit. For details call 0845 688 0488; on enrolment you will be required to pay 25% of the course fee and complete a direct debit mandate.
The cost is the amount you pay for the course tuition – this will usually include exam fees and some materials may be included, so we suggest you do not buy any materials for your course until after your first session.
How to enrol:
By Post – download and complete an enrolment form http://www.learnsomerset.co.uk/how-do-i-enrol/ Send your completed enrolment form to: Customer Contact, The Deane House, Belvedere Road, Taunton, Somerset, TA1 9ZY
Please enclose the correct fee, and photocopy evidence of entitlement to a concessionary fee if appropriate, with your completed form. If you wish to pay by credit or debit card please phone 0845 688 0488.
By Phone - 0845 688 0488
With your credit or debit card details ready as we will need the name of the card holder, card number (inc, last 3 digits on signature strip), expiry date, issue number (Switch cards only) and valid from date. Proof of entitlement to a concessionary fee must be provided within 7 days of enrolment.
In Person - At a Somerset Skills & Learning Centre
Please call into your local centre with your completed enrolment form, the correct fee or bank details to complete a direct debit mandate (if eligible) and evidence of entitlement to a concessionary fee if appropriate (Find your nearest local centre by visiting www.learnsomerset.co.uk/contact/).
For a number of our courses (Apprenticeships, NVQs and Skills for Life) an interview will be required before an enrolment can be processed. You will be advised if an interview is necessary when you make contact with us.
On-line
On-line enrolment will be coming soon at www.learnsomerset.co.uk/coursefinder. You can also view and download Course Information Sheets from this site. Keep checking www.learnsomerset.co.uk for launch details. The 2011-2012 enrolment form in PDF format can be found by clicking the following link:
2011 - 2012 Enrolment Form
Early Bird Offer – 10% discount on 2011/12 learner course fees
This offer is applicable to all enrolments where payment has been made on or before 31 July 2011. Where an interview is required before an enrolment can be process the date of interview must be on or before 31 July 2011.
Refunds
A seven day ‘cooling off’ period is applicable to all enrolments from the date of enrolment. We are unable to offer refunds after this point other than in exceptional circumstances. A charge of £5.00 will be deducted from any refunds requested by you. If the course is cancelled or confirmed as already full, you will receive a full refund of fees paid.
Cancellation of courses
Somerset Skills & Learning reserve the right to cancel any course with insufficient learner enrolments, withdraw or amend the details of any advertised course, including the start date or venue or tutor/assessor. If your course is postponed or cancelled we will endeavour to give you at least 5 days’ notice and given a full refund.
For reasons beyond our control, sessions may have to be cancelled or discontinued, tutors rearranged, classes re-timetabled or held at different locations or fees changed. If this happens, we will do our best to notify you of any changes. We may be able to offer you an alternative course or provide a refund of any fees paid for the remaining length of the course.
Partial Enrolment
A partial enrolment can only be taken once a course has started. Before a partial enrolment is taken approval must be sought from the relevant Curriculum Manager. If approval is given the course fee will be pro rata of the full fee.
Concessions
You may be entitled to free courses or reduced charges if you receive the following allowances and benefits. (We will need
to see and photocopy evidence of your entitlement. You will not be enrolled on the course until this is presented, however we will reserve a place for 7 days.)
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Housing benefit or Council Tax Benefit
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Working Tax Credit
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Income Support
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Income-based support as an asylum seeker
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Jobseekers' Allowance
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Pension Guarantee Credit
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First full level 2 or 3 qualification (excluding Skills for Life
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Unwaged dependant aged 16 or over
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16 - 18 year olds in part-time or full-time learning on some accredited courses
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ESA (Employment & Support Allowance)
